Last update: May 17, 2018
Check out our privacy policies for more information about how inKin uses, stores, and protects your personal data.
Categories of Personal Data Processed by inKin
“Personal data” is information relating to an identified or identifiable natural person.
When you create an inKin account, some information is required to create an account on our Services, such as your name, email address and password. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information, such as date of birth, gender, height, weight, and in some cases your mobile telephone number, as well as a profile photo, biography, country information.
PURPOSES AND LEGAL GROUNDS:
(a) inKin processes your email address because you use your email address and your password to Log In to your account. The legal ground for processing your email address for this purpose is based on inKin’s legitimate interest in protecting the security of your account.
(c) If you provide your opt-in consent to receiving marketing information from inKin, inKin will also process your email address for the purpose of sending you marketing information about our Services and apps. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your inKin account or through the unsubscribe link at the bottom of our marketing emails.
(d) If you provide your opt-in consent, inKin will process your email address for the purpose of sending you notifications (e.g., when you join a challenge, when challenge is over, when comments to a challenge are submitted, when other users send you a friend request, etc.). The legal ground for processing your email address for this purpose is your consent. You can withdraw this consent at any time by opting-out of receiving such notifications.
(e) inKin also processes your email address to associate it with your inKin account when you interact with our customer support representatives either via email or Intercom. The legal ground for this processing is our legitimate interest in providing quality customer support.
(f) You may also connect with friends on the Services or invite friends who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. We do not store your contact list and delete it after it is used for adding contacts as friends.
If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.
2. Additional personal data that is processed if you choose to provide it when you create an inKin account:
You can add additional information to your profile, such as your location, lifestyle preferences, and your gender, birthdate, height and weight, etc.
PURPOSES AND LEGAL GROUND:
This information is used to calculate the calories you burn during an activity and to enable you to show your Kins the types of activities you participate in if you wish. The legal ground for processing this information for these purposes is your consent. You can withdraw your consent by deleting this information from your account profile.
Personal data that is processed when you sign in to your inKin account with Social Media Credentials if you choose:
You may choose to sign in to your inKin account using your social media sign in credentials (e.g., your Facebook sign in credentials). If you choose to do this, the first time you do so you will be asked whether you agree that the social media provider may provide certain information to inKin, such as your name, email address, profile photo, posts, comments and other information associated with your social media account.
All of this information is made available to inKin by the social media provider due to the way the social sign-on configuration works. However, the only information inKin retains and processes is your email address. If you do not want your information to be shared with inKin by the social media provider, then you can simply sign in to your inKin account using your inKin account credentials instead of your social media account credentials.
PURPOSE AND LEGAL GROUND:
inKin associates the email address provided by the social media provider with your inKin account so that you can use your email address to sign in to your inKin account in the future if you no longer wish to sign in using your social media account credentials. The legal ground for processing this information for this purpose is inKin’s legitimate interest in providing you an alternative signin method and in securing your account.
3. Personal data that is processed when you choose to upload your activities, location and activity data to inKin:
You can choose to upload activities and (e.g., runs, walks, etc.) and activity data (e.g., steps, distance, pace, activity time, calories burned, heart rate, sleep, location, etc.) from your vendor’s account to your inKin account. You can use your device without providing your consent to upload your activities to inKin. If you choose to upload your activities to inKin, you control whether others can see your activity data by managing the privacy settings in your inKin account. Your activity data is set to “Private” by default.
PURPOSES AND LEGAL GROUNDS:
(a) inKin processes your activity data, if you choose to give inKin permission to access your activity data from your vendor or upload it manually to the platform, to enable you to analyze your activity data, see your location on your activity course, see your heart rate related metrics, track your fitness goals, and, if you wish, share your activity data with others. If you reside in the European Economic Area or in Switzerland, the legal ground for this processing is your explicit consent, which you can withdraw at any time within your inKin account by disconnecting a device or an app from your inKin account.
4. Personal data that is processed when you connect your inKin account to a third-party app if you choose:
If you choose to enable your inKin account to access accounts you have with other app providers, such as your MyFitnessPal, Strava, Fitbit, Nokia, Garmin, etc., we will obtain information about you from such account, such as the number of steps taken in a particular day based on information from your account or courses and segments from your Fitbit, Garmin, etc. account.
PURPOSE AND LEGAL GROUND:
This information is used to supplement your activity information in inKin with information you have provided to such third-party apps. The legal ground for this processing is your consent. You can withdraw your consent at any time by disconnecting your inKin account from the third-party app within your inKin account.
5. Personal data that is processed when you communicate with inKin:
When you interact with our customer support representatives via email, telephone, online via Intercom or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the inKin subscriptions you have. We also may create event logs that are useful in diagnosing product or app performance-related issues, and capture information relating to the support or service issue. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your inKin account, if appropriate, to help troubleshoot and resolve your issue.
PURPOSE AND LEGAL GROUND:
We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is inKin’s legitimate interests in providing quality product support. The legal ground for signing in to your inKin account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw.
Categories of Recipients of Personal Data
Your activities and activity data associated with your inKin account are set to “Private” by default. You may decide to allow others to view your activities and activity data by changing the privacy settings in your inKin account. You can join Wellness Platforms (such as Free platforms created by other inKin users or Business and Corporate platforms created by your employer or any other organisation that has invited you to join that platform) and add other inKin users as kins (friends). You may also choose to join other inKin users in Contests (Challenges, Competitions, Duels, Team Battles, Group Challenges, Multimetric Challenges, Transformation Challenges, etc.) and Leaderboards. When you interact with others in these ways, you will be displaying your data relating to the Contest or Leaderboard (e.g., aggregate number of steps during the duration of a steps Leaderboard or Contest) even if your privacy settings in your inKin account are set to “Private.”
Also, when accepting an invite to a Wellness Platform (Free or Business), you give your consent for other members of the Platform to see your data associated with that Platform, e.g. steps, calories, sleep, etc.
If you do not want to give your consent, please do not accept the invitation and do not join the Platform.
2. Other service providers:
inKin uses cloud services from third parties such as Mailchimp, Intercom, etc. to assist in sending emails and provide customer support. Those services track the activities associated with these emails, such as whether they were opened, whether links in the emails were clicked on, and whether purchases were made following clicks on those links. inKin uses this data to analyze the level of engagement with its emails and inKin uses third-party service providers to help us better understand usage of Our Services, and for related purposes.
3. Other disclosures:
We may disclose personal data about you to others: (a) if we have your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, legal process, or other legal obligation; (c) to enforce any of our terms and conditions or policies; or (d) as necessary to pursue available legal remedies or defend legal claims.
Transfers of Personal Data
inKin is a global business. To offer our products, apps and services, we may need to transfer your personal data to other inKin companies in other countries. When you create an inKin account, add personal data in your account profile, or upload and transfer data to your inKin account, your personal data will be collected and stored on inKin International Inc.’s servers in the United States.
Any transfers of personal data from inKin companies in the European Economic Area ("EEA") or Switzerland to inKin Digital Health, Inc. in the United States are done pursuant to European Commission approved Model Contractual Clauses.
Cookies and Similar Technologies
If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.
2. inKin Mobile app and Web app:
We also collect data from users about their usage of inKin Web and Mobile. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use), device state information, device model, hardware and operating system information, and information relating to how the app functions. We use this data to improve the quality and functionality of the inKin Services, including the web and mobile apps; to develop and market products and features that best serve you and other users; and to help identify and fix app stability issues and other usability problems as quickly as possible.
The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products, apps and websites so we can enhance the user experience and functionality of our products, apps and websites.
Here are examples of third-party providers of analytics and similar services we currently use:
We request individuals under 16 not provide personal data to inKin. If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.
Retention of Personal Data
We will retain your personal data as long as your inKin account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.
Data Controller and Data Protection Officer
If you have any questions about your data, please contact us at firstname.lastname@example.org.
If you reside in the European Union, you have the right under the General Data Protection Regulation to request from inKin access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.
To request access to or rectification, portability or erasure of your personal data, or to delete your inKin, reach us out via Intercom or delete your account on your Settings page. Once deleted, all data associated with your account will be erased and cannot be restored.